Running a successful insurance business means balancing growth with control. But when it comes to administrative tasks, that balance can quickly tip the wrong way.
Why?
Because the traditional approach to admin is powered by hidden costs.
What you need is accurate, timely support – especially for tasks like bordereaux, TOBAs, credit control, and cancellation notices – but hiring full-time, in-house staff to take care of these needs can result in inefficiencies that quietly drain your budget.
Paying for presence, not productivity
Admin work – particularly in the insurance sector – doesn’t always follow a predictable 9–5 schedule. One week might be heavy on credit control and renewals, while the next could be almost entirely focused on preparing reports or chasing TOBAs.
Unfortunately, many firms hire for numbers, rather than hiring for output, which means they’re paying the same amount whether staff are fully utilised or not. Ultimately, you don’t just need bums on seats, you need tasks managed efficiently and effectively.
Optimal time and resource management can be hard to achieve when you have a roster of on-house personnel that clock in and out at the same time each day, whether you’re overloaded with work or going through a quiet period.
That’s where outsourced support comes into play. Our virtual assistants focus purely on the tasks at hand, with no desk space, downtime, or any added overheads. You only pay for the hours and expertise you need, when you need it. This on-demand convenience is more of a cost saver than you may imagine and can seriously streamline your operations.
Every desk, device and delay has a bottom-line cost when you’re dealing with in-house teams
Office-based admin carries with it some not insignificant hidden costs. That expense extends way beyond salary payments and National Insurance contributions. Think equipment, training, software licences, pensions, and recruitment fees, for example. These extras quickly add up, eating into your profits without adding much in the way of flexibility.
By outsourcing to a trusted partner like The Administration Hub, you can remove these overheads entirely. Our team is fully equipped, expertly trained, and ready to step in – quickly – with industry-specific knowledge. As supplier members of the MGAA, we understand the complex demands of the sector and deliver support that reflects your values and standards while ensuring you remain compliant and trusted.
When leaders become admins, the business pays
Insurance firms are often led by driven, knowledgeable professionals. Yet all too often, their time gets eaten up by mundane administration. Whether it’s chasing payments, proofreading cancellation notices, or double-checking a bordereaux file, every minute spent on low-value tasks is a minute taken away from strategic growth, nurturing client relationships, or identifying opportunities and developing services.
It’s an invisible drain on your business and on your bottom line. Outsourcing everyday admin tasks to trusted, experienced virtual assistants frees you up to focus where it really counts. Our team handles the day-to-day with precision and reliability, giving you back the headspace – and the hours – you need to drive performance, not just keep pace.
Cutting costs doesn’t mean cutting corners
Outsourcing admin shouldn’t feel like a compromise. With the right partner, it becomes a strategic advantage, freeing up your valued in-house team, protecting your processes, and improving client service and satisfaction along the way.
If you’re looking to cut unnecessary costs without losing control, we’re ready to help. Get in touch with us and discover how The Administration Hub can support your business, handling admin tasks efficiently to save you money in the long run.