As 2020 draws to a close, many of us are ready to shut the chapter on this roller coaster year! Who could have predicted all the obstacles and challenges 2020 presented us with?
When the global pandemic (COVID-19) hit, it fundamentally changed how we viewed our world. Living through 2020 has forever altered our attitudes and behaviours as consumers, employees, employers, and humans. It accelerated massive changes in the way we communicate, build, and operate as individuals and as businesses.
Companies were forced to re-evaluate where their staff worked from and quickly learnt how digital channels of communications could be utilised to support employers, employees and ultimately the customers they served.
Looking towards the year ahead, one thing is certain, remote working is here to stay!
Global brands like Google, Amazon and Twitter announced to their workforces that agile working will now unequivocally form part of their long-term strategy well beyond this crisis.
With many organisations and employees embracing the remote life, opportunity for flexible working has become the norm and allowed employers to reach a wider talent pool, and employees to fulfil a better work–life balance.
Adopting this new hybrid working practice benefits organisations and staff who can perform effectively, efficiently and produce all round wellness across the working environment.
POSITIVE IMPACTS OF THE PANDEMIC
In times uncertainty, 2020 has shown that human spirit is still resilient. Community support is at an all-time high as we work together tirelessly through the challenges of 2020. It has enabled us to connect in a way that we never have done before.
For us at TAH, we were proud to announce a new service offering – a fully accredited e-learning course on remote learning. Our online remote working course was inspired by the need to ensure individuals stood out from the remote working crowd, and subsequently, give employers confidence in their new look remote teams.
ADAPT AND THRIVE
If 2020 has taught us anything, it is that our survival depends on our ability to pivot. Truly adaptable companies will be able to overcome, survive and even thrive, challenges they face.
Keep evolving, keep thinking and keep pushing ourselves forward – as individuals and as businesses.
TOP TIPS FOR A SUCCESSFUL NEW YEAR
- Review and re-evaluate your digital strategies to gain new opportunities and the increase digital market share.
- Support your professional development with accredited certified e-learning course from The Administration Hub.
- Enhance your client service delivery. Listening to the clients gives valuable insight into what consumers want, and building that relationship enables businesses to identify their needs and assist them efficiently.
- Support your teams by enrolling them in the TAH accredited e-learning course to ensure they have the knowledge, accountability, and expertise to work remotely in a professional and secure manner. Find out more information.
LOOKING FORWARD TO 2021
As 2021 approaches, thoughts abound what resolutions we can make to improve our personal and professional lives in the New Year. The most essential of these should be to create opportunities to empower yourself and/or your teams. Aim to create a work environment where you can thrive whilst building genuine, flexible work structures to help you flourish in the marketplace.
While we navigate the different levels of lockdown and gradually try to adjust to our new normal in 2021, we draw strength from this inspirational message:
“2020 has been an emotional roller-coaster in business and life. As much as we have wanted to stop and get off many times our passion and commitment for what we stand for and provide has not let us! Our resilience has been tested and we have recognised that a priority in business was the need for a Plan B. Our final thoughts for this year are to all be kind, be strong, be positive and keep going. With this we can reach our goals together and develop our personal and business growth in 2021.”
Amy & Katy